Privacy Policy

Rheumatology Treatment Centers of America respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes how we collect, use, and protect information, including information provided in connection with our SMS/text messaging program.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Mobile phone number
• Email address
• Contact information
• Appointment and scheduling information
• Communication preferences
• Records of your consent to receive SMS/text messages

We may also collect other information as necessary to provide services and communicate with you.

How We Use Your Information

We may use your information to:

• Communicate with you regarding appointments
• Send appointment reminders
• Coordinate scheduling or rescheduling
• Follow up regarding referrals
• Provide office updates and notifications
• Respond to questions or requests
• Provide information related to your care or relationship with our practice
• Maintain records of your communication preferences and SMS consent

SMS/Text Messaging Privacy

If you provide your mobile phone number and consent to receive SMS messages from Rheumatology Treatment Centers of America, your phone number may be used to send appointment reminders, scheduling communications, referral follow-ups, office updates, and other communications related to your care or relationship with our practice.

Mobile information and SMS opt-in data and consent will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.

Information may be shared with service providers that assist us in delivering SMS communications or operating our services, but only as necessary to provide those services on our behalf.

SMS Consent

Participation in our SMS messaging program is voluntary. Consent to receive SMS messages is not a condition of receiving treatment, services, or making a purchase.

Message frequency may vary. Message and data rates may apply.

Opting Out of SMS Messages

You may opt out of receiving SMS messages at any time by replying STOP to any message from Rheumatology Treatment Centers of America.

After you opt out, you may receive one final message confirming that you have been unsubscribed. No additional SMS messages will be sent unless you opt back in.

For assistance, reply HELP or contact Rheumatology Treatment Centers of America at 219-736-2922.

How We Protect Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.

Third-Party Service Providers

We may use third-party service providers to assist with services such as communications, website hosting, scheduling, and other business operations. These providers may only access information as necessary to perform services on our behalf and are not authorized to use SMS opt-in information for their own marketing or promotional purposes.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our SMS messaging practices, please contact:

Rheumatology Treatment Centers of America
Phone: 219-736-2922
Website: rtcamerica.com
Email: care@rtcamerica.com

Effective Date: September 1, 2026